Currency
Our Internet shop offers all products in British Pound Sterling only.
Payment Methods
We currently offer only payment with credit and debit cards. We accept the following cards:
- Master
- Visa
- Discover
Since we are a limited-liability company registered in the UK, all our credit card transactions have to be done in British Pound Sterling. Hence, if paying by credit or debit card, your account will be charge in GBP (£). If your debit or credit card is registered with a non-UK bank, they will exchange that amount to your local currency using their exchange rates, which is beyond our control. Charges will occur as “HoloEnc* #” on your card statement, followed by your order’s number.
When paying this way, your credit-/debit-card information will be transferred from your browser through a highly secure, encrypted channel directly to the processing computers of our partners handling this transaction. No person will ever see this data. For safety reason, we also do not accept card payments by any other means, be it in person, over the phone or in an (e)mail. This way, nobody can ever misuse your information.
Our policy to NOT EVER accept, save or store any credit card information, but to transmit them to the processing bank directly via a highly secured, encrypted line, is in fully compliance with the latest PCI standards.
Refunds
If you have paid in advance for goods which arrived either in unacceptable quality or not at all, you are entitled to a full refund. In such a case, please get in touch with us by email (see out Contact Us page).